Privacy Policy

Introduction

SoulMatch is dedicated to fostering meaningful connections while prioritizing your privacy. This Privacy Policy, integral to our commitment, outlines our practices in handling your personal information within the SoulMatch community, in conjunction with our Terms and Conditions.

Information We Collect

  • Usage and Device Information: We collect information about how you interact with our services, including access times, device information, and network data. This helps us to optimize SoulMatch performance and user experience.
  • Location Information: For location-based matching, we collect and process your location data. You control when and how your location information is shared with the app through your device settings.
  • Third-Party Information: We may receive information about you from third parties, such as social media platforms, when you choose to link those accounts with your SoulMatch profile, enhancing your profile creation process and personalizing your experience.

How We Use Information

  • Analyzing Use for Improvement: Data collected helps us analyze app usage patterns to improve feature offerings and user interface design.
  • Marketing and Promotions: We use your information to send you promotional messages and content we believe may interest you. You can opt-out of receiving these communications at any time.

Sharing of Information

  • Aggregated Data: We may share aggregated, non-personally identifiable information with third parties for industry analysis, demographic profiling, marketing, and other purposes to improve our service offerings.
  • Legal and Regulatory Requirements: We may disclose your information if required by law or if we believe that the disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

Cookies and Similar Technologies

  • We use cookies and similar technologies to collect information about your use of SoulMatch, remember your preferences, and provide a personalized experience. You can control cookies through your browser settings, though some services may be impacted.

Your Rights and Choices

  • Account Information: You can review and change your account information at any time by logging into your account settings.
  • Data Portability: You have the right to receive a copy of the information you've provided to us, in a structured, commonly used, and machine-readable format, and to request we transmit this information to another service provider, where technically feasible.

Data Security and Retention

  • Protection Measures: We employ stringent security measures designed to protect against the loss, misuse, and alteration of the information under our control.
  • Retention Period: We retain your personal information only for as long as necessary for the purposes set out in this policy, considering our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.

Children's Privacy

  • SoulMatch does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Services. The Services and its content are not directed at children under the age of 18.

International Data Transfers

  • Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Changes to This Policy

  • We may modify this Privacy Policy from time to time, and any changes will be effective upon posting unless we advise otherwise. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have questions about this Privacy Policy or need to make a complaint about a possible breach of local privacy laws, please contact us using the information provided in our Terms and Conditions.